The Reverse Logistics Manager will be responsible for overseeing the flow of Trade Damaged, Withdrawal and Recall products from the end consumer back to the manufacturer or distributor.
Ensuring that the reverse logistics operations are efficient, cost-effective, and customer friendly.
Responsibilities
- Managing Returns: Overseeing the process of product returns, and credits to ensure they are handled efficiently and in accordance with company policies.
- Inventory Management: Maintaining accurate inventory levels by tracking returned products and ensuring they are processed correctly.
- Refurbishment and Disposal: Coordinating the processing of returned products for resale as Unfit product or ensuring proper disposal of non-reusable items.
- Cost Management: Identifying cost-saving opportunities within the reverse logistics process and implementing strategies to improve profitability.
- Customer Service: Ensuring a positive customer experience by managing the returns process smoothly and addressing any issues that arise..
Key Professional Competencies
- Core knowledge Reverse Logistics management, Warehousing, Inventory Management, Waste Management, Occupational Health & Safety, Food Safety.
- Key foundational competencies
- Academic Analytical skill, Operations management skill, Commercial acumen, Problem solving, Decision making
- Leadership Leading with Integrity and respect, Developing myself & others, Managing change, Driving long-term results, Taking the Tiger perspective, Thinking Innovation, Embracing Diversity, Staying a Step-Ahead
- Personal Effectiveness Effective communication, Interpersonal skills, Integrity, Creativity, Continuous learning
- Function 5 to 8 years experience in Core areas (Reverse Logistics and Warehousing)
- Industry Extensive experience in FMCG industry required, Functional -
Tiger Brands is proudly Africas largest listed manufacturers of fast-moving consumer goods (FMCG). We impact lives every day with our iconic, award-winning brands. Our core business is the manufacture, market and distribute everyday branded food and beverages. Our products are relevant across every meal occasion and are well positioned to grow.
Being a food company means were an intimate part of everybody's daily lives and thats why we get loud and proud about exploring further, roaring louder and growing together.
In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
