Brights Hardware is seeking sales persons (plumbing, irrigation, building, hardware, electrical and tools).
Job responsibilities:
- To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product.
- This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers’ problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work related tasks as delegated by superior
Job requirements:
- Matric or equivalent
- Brights Induction (Service excellence)
- Intermediate level merchandising standards / In-house return per square meter standards
- Demonstrate Standard Operating Procedure knowledge unattended at 100% accuracy
- 3 basic technical supplier competency certificate / INTEC and /or 3 Years Sales experience
- Demonstrate acceptable sales technique
- Intermediate product knowledge
- 3 Years minimum experience in a similar role in a Hardware environment
- Ability to communicate effectively (verbal &written)
About company:
Brights Hardware was founded in 1971 by Mr. and Mrs. Luis as a General Dealer specialising in electrical contracting and repairs. Through the years, the business has grown into a multi-faceted outlet for all one’s building material and hardware needs.
