My client a Reputable 4* Hotel in East London is recruiting for 1 x Male Hotel Duty Manager,
The successful candidate must have a minimum of 2 years experience in the Hotel/Hospitality industry,
be well-spoken and well-groomed, with a Clean and Valid Driver's license.
Behavioural Competency
• Well Presentable, well-spoken individual, with strong Leadership skills
• Ability to work in a pressurized environment
• Must have excellent guest relations and communications skills (written and verbal)
• Excellent Attention to Detail, Initiative and Interpersonal Skills
• Excellent Co-ordination and Organisational Skills
• A people person, able to motivate and mentor staff
• Ability to lead by example and delegate effectively
• Self motivated with an eye for detail
• Good Administrative Skills
• Computer Literacy – MS Word , MS Excel
• Able to work Duty Management shifts
• Experience in various departments of a hotel
• Solution driven & strong focus on problem solving
• Good sense of urgency
• Highest standards of ethical conduct i.e. honesty and integrity
• Clear criminal record
• Valid driver's licence and own transport essential
Duties include the following, but not limited to:
• Management of hotel and other facilities in the absence of Senior management whilst on shift (6am-2pm or 2pm-10pm/upon closure of Bar)
• Staff Training, Development and Motivation
• Ensure that guest satisfaction is established and maintained and guest queries are dealt with efficiently
• Complete daily, weekly, and monthly reports as requested by Management
• Oversee all areas within the hotel, to ensure service standards are maintained
• Ensure delivery of consistent quality customer experience in all food and beverage outlets in the hotel, including banqueting/business functions
• Control of all costs and stock to ensure hotel profitability
• Responsible for high standards of health & safety, hygiene and customer service
• Contribute to initiatives, to develop business, improve staff skills and guest satisfaction
• Must have very good overall knowledge of the workings of the hotel industry from front office to food and beverage
Requirements:
• Matric
• Hotel Diploma and/ or equivalent advantageous
• Proficient in Word, Excel, Powerpoint & Outlook
• Minimum of 2 years experience in the Hotel Industry
Salary: Market related
Fringe Benefits:
Application Process:
It is imperative that when applying for this position you make use of the reference number otherwise your application will not be considered
Vacancy Reference no: EL000044 Closing Date: 31st March
To apply for the above mentioned position, please e-mail your CV to: claireor@intelligentplacement.co.za
If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful
