Manager: Base Airports

Manage and authorise purchases and invoices for Passenger Services, Crew and Technical;
Manage costs in respect of delay and missed connections;
Motivate for any additional contracts relating to purchasing;
Implement cost saving initiatives and manage external service provider relationships;
Attend to common interest matters;
Ensure adherence to company policies and procedures;
Ensure adherence to relevant legislation (Air/Ground Safety, Labour);
Achieve punctuality targets, On Time Performance;
Ensure emergency plans are in place for the relevant station;
Plan, organise and motivate for resources when required;
Coordinate delay handling, in some severe cases he/she will be requested to present themselves to the airport;
Coordinate regular audits to ensure service and safety standards are of the highest quality;
Ensure a smooth and positive passenger experience;
Promote customer service KPI as directed by Management and NPS;
Ensure that the external service provider/s align their customer service standards with that of FlySafair's standards;
Provide leadership to supervisors and staff;
Ensure staff maintains effective communication channels;
Ensure staff has the required training and skills;
Manage the performance of staff;
Manage unresolved staff queries/issues;
Maintain correct staff levels;
Initiate and manage the recruitment of staff in close co-operation with the company's HR Division;
Manage staff scheduling and activity;
Enforce housekeeping practices;
Ensure compliance with health and safety regulations;
Ensure compliance with the company code of conduct;
Represent Safair Operations at the Airline Operators Committee (AOC) forum at various stations through third-party service providers;
Represent Safair Operations at the Local Baggage/Pilferage Committee at various stations through third-party service providers;
Represent Safair Operations at the Local Airport Security and Safety Committee at various stations through third-party service providers;
Represent Safair Operations at the Local Bird and Wildlife Committee at various stations through third-party service providers.