Eye Care Account Manager - Marketing agency

Our client is the industry-leading marketing agency providing marketing services serving American and Canadian optometric practices. Established in 2005, the company holds a unique niche in focusing solely on the optometric market and serving over 1900 clients and growing. We are a virtual company, employing a global team of Web Development, SEO, Marketing, Sales and Customer Support experts who conduct day-to-day business online.

We are seeking an experienced Eye-Care Account Manager to join our CX department. As an Eye-Care Account Manager, you will be responsible for managing and growing relationships with our eye-care clients.

• Develop and maintain strong relationships with clients
• Provide exceptional customer service to clients
• Identify and pursue opportunities to grow client accounts
• Collaborate with internal teams to ensure client satisfaction
• Stay up-to-date with industry trends and best practices
• The ideal candidate will have a proven track record of success in account management, excellent communication and interpersonal skills, and a passion for the eye-care industry.
• If you are a self-starter who thrives in a fast-paced environment, we want to hear from you!

Requirements

• 4+ years of experience working in a digital marketing role
• 2+ years of client-facing experience, managing multiple accounts at the same time
• Experience in a sales role
• Experience in working within the Eye Care industry.
• Excellent phone presence - an extroverted and professional personality is a must
• Self-motivated, organized, and strong communication skills
• The ideal candidate is a team player and a problem-solver, who is also resourceful and can think outside of the box.
• Ability to work in a private, quiet workspace with a fast internet connection.

This is a full-time, remote position. 9-5 EST