A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in KwaZulu Natal
Job Description
The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.
Qualification And Experience
- A relevant NQF 5 qualification or equivalent thereof
- Previous administration and learnership experience advantageous
- Own vehicle and drivers license
Support The Induction Process
- Ensure learners are informed of the induction
- Induct learners on the Code of Conduct
- Arrange relevant work readiness training
- Finding suitable host sites for learner placements
- Ensuring site audits are done prior to learner placements (accessibility & OHS)
- Ensure host site has workplace approval aligned to the qualification and overall vetting of host sites for the learners - working conditions/compliance i.e. BCOEA, Learnership Regulations etc
- Ensure a Statement of Work has been signed by both parties once learners are assigned to relevant Host sites
- Manage all roles & responsibilities as outlined in the Statement of Work
- Maintaining good relationships with host sites
- On-going learner management
- Attendance - ensure there is a system/ process in place for timeous reporting on attendance
- Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the clients HR requirements with the help of the SDM
- Pscyo-social support - Arrange for learners support when necessary
- Support workplace mentors on client sites including up-front and on-going coaching
- Site sensitization (reasonable accommodation)
- Behavioural observations support
- Logbook support
- Regular site visits
- Attend client and host employer meetings as required
- For Academy Sites
- Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
- Quarterly site visits
- Adhoc support where required
- Document Site supervisor feedback
- Record Learner attendance & progress according to client specifications
- Take pictures and/or document learners performing tasks where necessary
