Account Director

New Media, South Africa's leading content marketing and tech solutions agency, is at the forefront of innovation. With a commitment to excellence, we're introducing an exciting opportunity for an experienced and dynamic Account Director to join our video division. As a key member of our senior team, we're searching for a strategic leader with strong business acumen. This division will create and deliver award-winning content across a diverse range of high-profile clients.

As the Account Director of our innovative video division, you'll play a pivotal role in leading, strategising, and executing remarkable content solutions. Your responsibilities will encompass client management, budget oversight, customer service, and ensuring exceptional overall delivery. We're looking for an entrepreneurial individual with a hardworking spirit and a start-up mindset, ready to make a significant impact.

What The Job Entails

• Lead the strategic planning, execution, and management of client relationships within the video division, ensuring clients' needs are met and exceeded.
• Develop and manage budgets, overseeing financial performance and ensuring projects stay within scope.
• Champion exceptional customer service, building strong client relationships based on trust, open communication, and a deep understanding of their goals.
• Collaborate with cross-functional teams to ensure the seamless execution of projects, from concept to delivery, aligning with clients' visions.
• Drive innovation, identifying opportunities to deliver cutting-edge content solutions that exceed client expectations.
• Foster an entrepreneurial culture within the video division, inspiring the team to think creatively and take ownership of their projects.
• Establish and maintain KPIs to measure project success, and continuously optimize processes for improved efficiency and quality.
• Present and communicate project progress, updates, and results to clients and internal stakeholders.
• Act as a mentor to your team, providing guidance, support, and fostering their professional growth.
• Stay informed about industry trends, emerging technologies, and competitive landscape to keep the division at the forefront of innovation.

What You Would Need

• Proven track record of at least 7 years in a senior role, preferably as an Account Director or similar, within a creative or content-focused agency.
• In-depth understanding of video production, content marketing, and digital media.
• Strong business acumen with a history of successfully managing budgets, client relationships, and project lifecycles.
• Entrepreneurial spirit with a start-up mindset, comfortable working in a fast-paced and evolving environment.
• Excellent interpersonal skills, including the ability to inspire and collaborate with cross-functional teams.
• Exceptional communication skills, both written and verbal, with the ability to present ideas and results persuasively.
• Degree in marketing, communications, business, or related field is preferred.

But why work with us?

New Media is a world-class content marketing and digital solutions agency with a reputation for powerful storytelling. We build emotional connections between brands and their audiences. And thanks to our innovative tech, the compelling content we create is strategic, measurable and a proven return on investment.

Our people are Purple People, and theyre at the heart of everything we do. Thats why we strive to create a flexible and balanced environment where New Medians can show up, team up, speak up and, ultimately, level up. This is a real opportunity for you to unlock your own purpleness and do something great every day.

If youve read this far and are thinking: Wow, this could be the next chapter in the story of my life, then apply today!

Given the employment equity policy of New Media, preference will be given to suitable candidates from the designated groups.