Medical Receptionist, Cape Town

Our clients, based in Sandown is seeking to recruit a medical receptionist for a group medical practice.

Responsibilities:

• Meet and greet patients in a warm and friendly manner.
• Register new patients and capture insurance information.
• Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time. Coordinate and confirm appointments via phone, email, or messaging system.
• Handle appointment cancellations and rescheduling as needed.
• Answer and direct incoming phone calls and emails to the appropriate individual.
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy.
• Relay messages accurately and in a timely manner.
• Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office.

Qualification and Requirements:

• Matric
• At least 3-5 years' experience in a similar medical receptionist position
• Computer literate (Healthbridge would be an added advantage)

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure.
• Ability to work independently as was as with a team.
• Attention to detail.
• Organized
• Computer literacy
• Ability to multitask.
• Well-presented and professional
• Team player

Working hours:

• Monday to Friday, 08h00 - 17h00
• Possible overtime as needed.
• Possible Saturdays as needed.

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.