Requirements:
- Candidate to have knowledge of reception duties within a medical practice, ICD10 Coding, theatre protocols, doctor patient confidentiality and how to create a good patient experience.
- Efficient diary and appointment management.
- Capturing patient information timeously and accurately.
- Obtaining medical aid authorisations.
- Liaising with hospital and theatre staff in a professional and organised manner.
- Preparing theatre lists and co-ordinating with other surgical practices for combined cases.
- Submission of medical aid claims.
- In-room collection of payments and receipting.
- At least 2 years experience in a similar medical receptionist position
- GoodX experience will be an added advantage
- Ability to assist with the marketing of the practice will be an advantage
- Flexibility in terms of availability
- Strong interpersonal skills
- Professional communication skills
- Ability to work under pressure
- Computer literacy
- Well-presented and professional
- Build professional relationships with doctors and patients to promote patient-doctor interaction
- Monday to Friday, 07h30 17h00
- Some Saturday mornings (if needed) 07h30 to 13h00