Reference Number MOT230510-3
Job Title Specialist: Technician Ser Diagnostic
Branch/Department Lindsay Saker Audi Sandton / Service Department
Job Type Classification Permanent
Location - Town / City Sandton
Location - Province/Area Gauteng
Location - Country South Africa
Job Description
To Diagnose faults, repair and conduct set vehicle services vehicles according to prescribed standards of AudI, / VW South Africa Deliver high quality technical expertise to satisfy customers and honor Lindsay Service delivery values.
Adhere to Companys and Audi / VW South Africa policies, procedures, expectations regarding your position as Motor Vehicle Technician.
Position Overview
Covid-19 vaccination is an important part of Motus Retail and Rentals commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position.
Specific Role Responsibilities
- To carry out diagnostic work and support mechanics as set out by the Foreman to carry out fault diagnosis to aid and speed vehicle servicing.
- To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time.
- To discuss matters with service advisors and customers as required and provide lucid explanations.
- To ensure standards maintained with vehicle care and safety whilst performing functions.
- To ensure vehicles are returned to the customer after service in a neat and clean condition.
- To recommend purchase of capital equipment.
- To complete forms and documentation included in the company's service routine
- To draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability.
- Ensure effective communication with staff, across departments, with customers and service providers
- Willingness to participate in marketing campaigns when required for the furtherance of the business.
- Grade 12
- N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system
- The following qualifications will be advantageous:
- Health and safety related
- Audi / VW Certified and 5 Years Audi / VW experience
- Mechanical insight.
- OEM required technical training course successfully mastered, Porsche, BMW or Mercedes training is also acceptable.
- Problem solving and moto vehicle fault finding skills. Mental alertness.
- Team player and Interpersonal competence. Customer orientated.
- Decision making and action orientated.
- Need excellent - Fix right first time track record.
- Knowledge of AudiSA operating computer programs ODIS, Elsapro.
- Be able to use Manufacturer diagnostic equipment / computer (Vas Machines) 2 - 3 Years technician experience.
- VW and/or AUDI product training.
- Have sound English communication and writing skills to accurately record findings and work on job cards.
- Need computer skills.
