National Account Manager - Clicks

Business title: National Account Manager - Clicks

Location: La Lucia Ridge

Main Job Purpose

Develop and execute with our customers a customer strategy and customer business plan. Is responsible for the achievement of turn over and the P&L of his/her customers for the categories as well as for the implementation and the optimization of the category strategies within the customer.

Job Summary

• Meeting monthly USG targets and putting plans in place to meet these targets monthly
• Pulling together and executing annual promotional plan across the various customers and channels
• Landing innovations and price increases at a Buyer level & Snr Buyer level
• Maintaining and reporting on spend within the agreed budget signed off budget
• People management & development
• Prep & lead the negotiation of annual Customer trading terms with the Account Director
• Prep & Lead the Top-to-Top executive meetings with the Account Director
• Lead & arrange JBP annual/quarterly meetings with customers and with internal stakeholders
• Present plans and updates at CCBT 2 x pa
• Lead P&L reviews with CD VP with Channel Account Director
• NAM is responsible to grow Omni-channel ahead of competitors and implement a data collection strategy along with digital strategy
• Critical for the NAM to drive improved forecasting bother from a customer collaboration into the UL forecasting process which is currently underway
• Stock situations & changing packs on promotion to mitigate OOS
• Changes in promotional grids
• Customer dynamics
• ROI investment decisions
• Pulling back on non-profitable investments from customers
• TTS management
• People management both internal stakeholders & Customer stakeholders
• Share recovery plans to ensure we deliver winning share and profitable growth
• Changes in promotional strategy to deal with market/competitor dynamics
• Changes with promotional packs to feature ix of packs that deliver strong ROIs
• Creativity to move investment to better deliver Unilever objectives without compromising the business relationship
• Ensure that forecasting of volumes for promotions are planned for accurately to minimise impact on the P&L through TTS Mgt, reduce impact on supply; and consider the sales out & SOH so that the commercial outcome is accounted, and Unilever's profitability is not compromised
• Land innovations in a way that the listing happens because of the NAM's thorough understanding of their Customer's KPIs - no listing puts pressure on the UL P&L that has already past a business case on the innovation

Key Requirements

• Minimum 2 to 3 years Account Management on a National scale dealing with FMCG accounts.
• Bachelors Degree
• Experience in dealing with trade terms and Profit & loss.
• 2 years people management experience
• NAM in this role needs to continuously keep up on Customer's commercial situation & Financial reports
• NRM training/ S&OP Training/ Negotiation skills advanced/ Digital & Social media training/ Competition Commission training
• Two years of Brand Building is an advantage
• Two years of Customer Marketing or Trade Category Management is preferable

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.