NATIONAL KEY ACCOUNTS MANAGER

To develop and execute our customers strategy and customer business plans. To further ensure the achievement

of turnover and profit and loss of customers for respective categories, and for the implementation and

optimisation of category strategies within the customer.

6 to 8 years relevant Account Management/Customer Marketing experience||Essential / Minimum|0-5 years|
Commercial KAM that has the expertise of being able to negotiate rebates, set pricing parameters and execute flawlessly with direct engagement with buyers on behalf of our suppliers
Relevant Tertiary qualification at NQF level 7
Appreciation of supply chain networks
Shopper insights
Networking and influencing skills
Customer and relationship management
Financial acumen
Trade spend negotiation and optimisation
Excellent operational understanding and execution
Selling skills
Business planning and analytical skills
Business process optimisation and management
Excellent negotiation skills
Industry understanding and established trade network

Key Responsibilities and Deliverables:

Strategy and Business Planning Development

Develop a specific sales strategy, which is aligned to the customers and key accounts strategy and targets

and translate it into a clear activity plan

Ensure the sales strategy is carried out timeously, within correct format and is relevant to the customer

portfolio.

Analyse the national market, key account, broader category and customer information to develop robust

sales activities to realise the targeted market share.

Job Description

Carry out category and customer performance analysis.
Tactically review and adjust plans to account for market dynamics and learnings.

Account Management

Manage overall levels of customer investments for respective category.
Ensure that products are on the shelf accordingly to agreed timelines, with appropriate activity and within

the agreed budget.

Plan and negotiate listing and launch of products including pricing, placement and promotion.
Manage the listing process by ensuring all documentation and requirements of the retailer are met by the

customer.

Develop promotion plans and manage promotional investments that are aligned with the customers

national channel strategy.

Develop customer activity plans and communicate the plan to all relevant stakeholders and manage national

alignment of plan.

Acts as an active ambassador for customers at the retailer
Effective financial acumen, including:
Negotiate spend and ensure activity compliance and return on investment.
Negotiate national customer listings and launch support with relevant buyers.
Negotiate trade terms, trade funding and counterparts aligned to the customer strategy for

respective categories.

Operational Excellence

Responsible for implementation of operational excellence within, by managing customer relationships and

ensure delivery against the customers key account strategy on a national basis.

Provide clear objectives and deliverables for the field team in line with the customer strategy.
Ensure efficient volume delivery through the management of the in-store environment.
Ensure product availability and visibility in stores and further manage recommended shelf prices according

to customer guidelines.

Stakeholder Engagement and Relationship Management

Communicate sales strategy and aligned activities to all relevant stakeholders.
Implement customer agreements and monitor and build customer relationships.
Manage national alignment of customer activity plans.
Build strong internal and external relationships, displaying excellent abilities to advise, influence and

persuade relevant stakeholders.