REQ#129647
Location: Sandton, Johannesburg
Closing Date: 18 November 2023
Talent Acquisition: Bongiwe Mchunu
Job Family
Project, Process and Product
Career Stream
Product
Leadership Pipeline
Manage Others
Job Purpose
To develop and manage acquisition campaigns to drive product sales, increase Nedbanks market share and profitability.
Job Responsibilities
- Identify and conceptualize campaign strategies.
- Design and organize optimal campaigns inside budget constraints.
- Devise campaign timelines and schedules.
- Engage with marketing to produce quality content for execution.
- Engage with analytics to target and select leads for campaigns.
- Execute campaigns effectively, on schedule and on budget.
- Ensure that the team's efficiency and productivity is improved month on month.
- Coordinating the acquisition squad to ensure focus on deliverables.
- Execute campaigns to assist clients that drop-off from digital platforms to complete their applications.
- Monitor reports and engage stakeholders to track campaign impact and progress.
- Ensure quality of delivery by reviewing and executing work and taking corrective action where necessary. Improve team efficiency and effectiveness.
- Ensure that systems and processes are effective.
- Manage operational risks through mitigation measures.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Participate in the development and implement action plans to address issues raised in culture surveys.
- Create a client service culture, delivering worldclass service.
- Encourage team to generate innovative ideas and share knowledge.
- Identify clients' needs through conducting research.
- Meet all agreed client service and satisfaction objectives.
- Establish trusting working relationships with subordinates, manager, peers and other departments to deliver results through respect and regular feedback.
- Develop and maintain sound relationships with external stakeholders.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Bachelor's Degree in Marketing, Business and Strategy
- 3 years' experience in Product or Channel Management within a Financial Service environment
- Change management
- Communication Strategies
- Consumer behaviour
- Employee training/development
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Relevant regulatory knowledge
- Staff resource planning
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Customer Focus
- Decision Making
- Facilitating Change
- Innovation
- Business Acumen
- Planning and Organizing
