Neighbourhood Officer, HEXAGON

HEXAGON

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of 40m, 120 staff and over 4, 000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We are looking for an outstanding candidate with a genuine desire to work with our residents to join our Housing Team. This could be your first neighbourhood officer role or you could have lots of housing experience if you have a can do attitude and a genuine desire to give the best service to our residents then we want to hear from you.

You will provide a comprehensive neighbourhood management service to tenants living in multi- tenure properties and the work can be challenging, so we have some minimum requirements, including:

• Some knowledge of the legal framework and good practice in housing management.
• A commitment to excellent standards of customer care.
• An awareness of current housing, welfare and neighbourhood management issues.
• An ability to sensitively manage difficult situations with residents to achieve positive outcomes.
• A full driving licence and access to a vehicle.

This role presents a brilliant opportunity to further your career with a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

For further details and how to apply, please visit our website via the button below.

No agencies

Closing Date: Thursday 13th July 2023.

Interviews will take place on Wednesday 26th July 2023.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.