This position is fully remote! We offer competitive pay with a monthly salary of R46, 000, a performance-based bonus paid in December, a standby allowance of R1, 800 per month for weekend work, and an overtime rate of 1.5x. We believe in recognizing the hard work and dedication of our team members.
If you're looking for a thrilling opportunity to showcase your skills in the WISP industry, join us at Wisper ISP as a remote employee from Johannesburg, Guateng, South Africa. Apply today and let your network admin expertise shine! You can get great benefits such as Medical Stipend, Competitive Salary, Paid Time Off, and Communications Reimbursement of R550pm; 15 Days PTO; BYOD contribution of R400pm.
Let us introduce ourselves
Wisper ISP is a high speed internet provider in the United States headquartered in Mascoutah, Illinois with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service.
Day to day as a Network Admin II
Wisper ISP is looking for a talented Network Administrator II to join our top-notch Network Operations Center (NOC) team. In this full-time position, you will be the champion of 24/7 network monitoring, troubleshooting, and resolution of network and wireless access point issues. It's a role filled with opportunities to showcase your problem-solving skills. As a Network Admin II, your responsibilities will include deploying, sustaining, troubleshooting, and repairing standard network infrastructure systems, IP detection systems, and Wireless Access Points.
You'll also have the chance to coordinate, integrate, and support network design, configuration, operation, restoration, and improvements. Plus, you'll serve as an internal escalation point for incidents, working closely with our Engineering Department to identify potential areas for upgrades and enhancements. If you thrive in a fast-paced, energetic environment and have a passion for tackling complex network challenges, this is the role for you. Join us at Wisper ISP!
Does this sound like you?
To thrive in this Network Administrator II role at Wisper ISP, you'll need a diverse set of skills and the ability to navigate various software and tools. First and foremost, you should possess the ability to quickly diagnose, prioritize, and troubleshoot both internal and external network issues across all layers of Wisper's Network - Access, Distribution, and Core. Additionally, you'll be responsible for resolving issues escalated by NOC employees, participating in special projects, and adhering to NOC procedure and troubleshooting standards. Change management review and approval, as well as collaborating with peers to identify and resolve network issues, will be critical aspects of your daily responsibilities. You will also play a key role in documentation and keeping all tickets and tower data up to date.
Equipment configuration and setup will fall under your purview, as will participating in a regularly scheduled after-hours/weekend on-call rotation. In terms of requirements, at a minimum, you should hold a high school diploma or equivalent. You'll also need at least three years of experience or relevant education diagnosing and repairing network outages, along with hands-on experience or relevant education in networking, routing, and switching. Knowledge of best practices surrounding the management, control, and monitoring of network infrastructure is essential, as is experience or education in the implementation, maintenance, and troubleshooting of firewalls, VPN, WAN, and LAN infrastructure. Lastly, you must be legally authorized to work in the country of employment without requiring sponsorship for employment visa status, now or in the future.
If you're ready to bring your skills and expertise to the world of fixed wireless technology, join us at Wisper ISP as a Network Administrator II. Apply today!
Job Duties Include
- Quickly diagnose, prioritize, & troubleshoot internal/external network issues at all layers of Wisper's Network - Access Distribution & Core
- Resolve issues escalated by NOC employees
- NOC Special Projects
- NOC procedure & troubleshooting standards/documentation
- Change Management review/approval
- Work with peers to identify & resolve issues within the network
- Documentation & keeping all tickets/tower data up to date
- Equipment configuration & setup
- Participate in a regularly scheduled after-hours / weekend on-call rotation
- Comply with Wisper Core Values
- Work with NOC Manager to ensure the NOC team is adhering to improving processes
- Other related duties as directed
- High school diploma or equivalent
- 3 years' experience or relevant education diagnosing & repairing network outages
- 3 years hands-on experience or relevant education in networking, routing & switching
- 3 years working knowledge or relevant education of best practices around management control & monitoring of network infrastructure
- 3 years experience or relevant education in implementation maintenance & troubleshooting of firewalls, VPN, WAN & LAN infrastructure
- Legally authorized to work in country of employment without requiring sponsorship for employment visa status now or in the future
If you feel that this job is what you're looking for, applying is easy - just follow the instructions on this page. Good luck!
Salary: $46000 per month
Job Posted by ApplicantPro
