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We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Be guided by Accor core values; respect, integrity, teamwork and empowerment
- Demonstrate sound judgment when handling confidential and non-routine information
- Assist Hotel Operating and Non-Operating Departments in all aspects of administration and ensure service standards are followed
- Receive telephone calls, take messages, prepare, send and receive e-mails and other communications
- Organize, secure, and maintain all files, records in accordance with policies and procedures
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation.
- Assist with preparation of work orders, expense reports, and purchase orders as required; as well as maintain department time keeping and vacation records ensuring that payroll information is submitted timely and accurately
- Maintain and update contracts and compliance documentation where required
- Compose various forms of correspondence, including but not limited to daily operations, monthly reports, maintenance schedules, disseminate meeting minutes.
- Coordinate with internal departments, external vendors and suppliers for daily operations
- Ensure appropriate levels of office supplies are readily available and maintain a clean, safe and energy efficient work environment
- Assist with scheduling maintenance repairs and logging equipment records
- Comply with all corporate, hotel and departmental policies and procedures
- Work independently and within a team on ad-hoc projects which may include planning, preparing presentations, disseminating information and organizing hotel-wide events
- Participate in Hotel Committees and associates events
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
- Perform any other job related duties and projects as assigned
Grade 12
Prior admin experience is a plus
Strong verbal and written communication skills
Ability to set and handle multiple priorities
Exceptional time management skills and punctuality
English; additional languages an advantage
