Our client in Port Elizabeth, successful Audiology practice, is looking for an Office administrator and medical receptionist r to join their Newton Park branch.
Key Responsibilities:
Receptionist duties
- Greets and directs patients in a friendly and professional manner
- Answers incoming calls and handles enquiries
- Schedules appointments in person or telephonically
- Receives payments and issues receipts
- Liaises with medical aids regarding benefits as well as quotes and motivations
- Types quotations, motivation letters and other documents
- Sells hearing aid consumables
- Sends reports to doctors and companies
- Office Administrator / General Support duties:
- Maintains and purchases office supplies
- Makes arrangements for training and workshops (e.g. dates, travel, venues, catering)
- Sends and receives parcels
- Performs administrative duties for audiologists
- Places order for hearing aids
- Sends hearing aids in for repairs
- Other duties
- Respects and maintains confidentiality of organization fiscal, client and personnel related information
- Willingness to learn about hearing aids and their care and maintenance
- Assists in trouble-shooting of various hearing instruments
- Provides customer care relating to patients and their hearing aids
- Performs any other duties required by the practice owner and / manager
Essential skills & other requirements:
- Multi-tasking & flexibility
- Telephone skills, including experience with telephone system with multiple incoming
and outgoing telephone lines
- Customer service & people skills
- Time management, attention to detail & organizational skills
- Computer literate (high proficiency in Word and Excel essential), including ability to type
- Interest in learning about technology and new products, including apps and connectivity with hearing aids
- Ability to learn new procedures
- Fluency in English & Afrikaans
- Own transport
- Reception and/office administration experience will be beneficial
- Willing to touch hearing instruments and check small components (eye sight important)
- Customer service
Type of Contract: Full-time, Permanent
Salary: R14 000 per month gross
Working Hours: Monday to Friday 08:00 to 17:00
Application Method:
Applicants who meet the above requirements are welcome to apply with CV to admin@panlila.co.za
- Please make sure that you include the name of the job / position that you are applying for in the SUBJECT section of your email.
Closing Date for Applications:
5 March 2021
Late applications will not be considered.
All applicants must be willing to undergo assessment of competence, security and credit clearance checks in order to be considered for the position.
If you have not heard from us within 2 weeks of the closing date, please consider your application to be unsuccessful.
