- Administrative assistant general duties
- Ordering of stationery for region
- Courier administration
- Archiving of Information
- Preparation of Credit Note and Write Off Requests
- Assist with Debtors administration & Receipts
- Responsible for pretty cash including monthly report and reconciliation to finance.
- Capturing and administration of client invoicing
- Assistance with following up on debtors
- Preparation of Credit Note and Write Off Requests
- CRM administrator
- Assistance with following up on renewals
- Filing of sales/RAs/TOE documentation
- Coordinating resolution of IT, telephone connectivity, printer issues etc.
- Technical meeting minutes
- Ad-hoc projects
- Open job cards on BEE Trax and Portal
- Preparation of BDO BEE scorecard on BEETrax and compilation of records
- Certificate authenticity validations
- Coordinating collection of BEE certificates for clients where requested
- Maintain file movement register
- Administer the issuing, scanning, uploading, printing and delivery of certificates and reports.
- Assist with capturing information on relevant systems.
- Assisting with coordinating of functions/events/training, etc
- Distribution & administration of Monkey Survey / customer survey questionnaire administration
- Maintain certified copies of tender docs. i.e. accreditation, CM29 etc. and other tender records.
- Preparation of RFQs including application forms, drafting docs and pricing packages , SBD docs, etc.
- Maintain CSD database information
- Source leads to potential client base and Market BDOVS services for B-BBEE to potential and existing client base.
- Support the MD/regional manager with input into the development of national marketing strategy and execution of tasks related to national marketing strategy.
- Marketing cold calling for regions
- Assistance with sales admin and follow ups
- Preparation of Marketing packs/brochures, etc
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.
- Expedites the resolution of customer problems and complaints.
- Able to source leads and follow through to sale and engagement
- Able to work in a team environment to ensure optimal delivery of services
- Manage client relationship
- Source leads from BDO partners and departments
Qualifications/Recognition of Prior Learning equivalent
- National Diploma - Administration and Office Support or other relevant admin qualification
- 3-5 years experience as an Office Administrator
- Drivers license and own vehicle
- Proficient in the use of common computer applications and software such as programs within Microsoft Office (Excel, Word, PowerPoint, etc).
- Well-versed in data entry, report compilation, and answering virtual correspondence using different software applications.
Technical Competencies
- MS office (particularly Excel and Word)
- Database Management
- Record keeping
- Excellent written and verbal communication skills
- Ability to prioritise and work under pressure
- Problem solving and analytical thinking skills
- Highly organised, detail oriented and able to multitask
- A team player with well-developed interpersonal skills
- Relationships and Collaboration
- Exceptional Client Service
- Engaging people