Posted on: 19 December 2023
ID 895663

SuperFund S37C Death Claims Senior Administrator

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Attending to retirement fund death claims in terms of Section 37C of the Pension Funds Act (PF Act).

This role is responsible for administration across the death claims value chain and the authorising of payments function on behalf of the trustees of SuperFund.

This role requires knowledge of all matters/laws relating to Section 37C of the Pension Funds Act. The individual applies this knowledge, skill & experience in an operational environment through own efforts.

Attends to the above duties in respect of all death claims received on policies owned by SuperFund by:
  • Complying to the provisions of the Pension Funds Act and the Rules of the Fund.
  • Ability to understand, interpret & apply various pieces of legislation to sets of facts.
  • Ability to interrogate information to enable payment.
  • Consistent compliant process execution through the exercise of discretion and sound judgment with regards to payments.
  • Analyse data to enable increased output.
  • Sound & and defensible reasoning.
  • Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
  • Prepare client reports.
  • Monthly reporting on trends to Knowledge Manager.
  • Adhoc tasks
Minimum Qualifications/experience Required
  • Matric
  • Working knowledge of Old Mutual internal systems (Compass, Chorus-AWD, EMS, EB Tax, etc.)
  • At least 3 years working knowledge in respect of Section 37C of the Pension Funds Act in terms of administration functions within S37C Death Claims
  • Strong Excel knowledge would be an advantage
Other Requirements / Competencies
  • Sound consultation, collaboration & influencing skills.
  • Disciplined planning / organizing skills & execution of duties.
  • Sharp servicing of all claim stakeholders.
  • Excellent verbal & written communication skills in this field.
  • Detail focused, thorough, analytical, and diligent.
  • Ability to withstand significant work pressure.
Creative p

Skills

Education

Closing Date

29 December 2023

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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