Job Description
Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.
- Answer telephone and email queries from the brokers, based on updated logs
- Analyze claim and confirm cover
- Draft rejection letter if claim rejected
- Request and analyze policy file and related documentation
- Appoint assessor, if required
- Capture/register claim
- Settle claims within mandate
- Recover 3rd party claims
- Prepare payments file on successful recovery
- Finalize claim as per Old Mutual Insure standard Keep broker informed at all times in terms of progress of claim
- Matric / Grade 12
- Appropriate Insurance Qualification
- Good understanding of the Insurance Products and Services which are available to both Private Individuals and/or Commercial Customers
- Awareness of current regulatory requirements within the Insurance Industry
- 2 - 3 years relevant Short Term Insurance claims experience
- Knowledge and understanding of the Insurance Principles
Education
Closing Date
09 June 2023
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
