Senior Risk Specialist - Pricing

Your time is now to be your exceptional best at Old Mutual!

Job Description

If you are eager to join a dynamic team where you will be given the opportunity to apply your expertise and past experience in an effort to grow the Old Mutual group risk client base, look no further.

The successful incumbent will perform a checking function and be required to mentor and develop others in an effort to grow the expertise.

Specific Key Result Areas:

Checking of quotation output

In-depth analysis of claims experience for larger arrangements

Evaluate the risk and apply sound judgement to set the final risk rates, evidence of health limits and any additional terms and conditions

Quality Assurance for risk rates on small and medium clients

Establishing and maintaining relationships with internal and external stakeholder

Respond to and resolve enquiries from various stakeholders and clients

Interpret special requests from clients and deliver accordingly

Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems

Mentoring of and knowledge sharing to junior team members

Conform to Service Level Agreements with relevant stakeholders

Provide quality service to clients/intermediaries a passion for service excellence

Specific Key Result Areas:

Checking of quotation output

In-depth analysis of claims experience for larger arrangements

Evaluate the risk and apply sound judgement to set the final risk rates, evidence of health limits and any additional terms and conditions

Quality Assurance for risk rates on small and medium clients

Establishing and maintaining relationships with internal and external stakeholder

Respond to and resolve enquiries from various stakeholders and clients

Interpret special requests from clients and deliver accordingly

Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems

Mentoring of and knowledge sharing to junior team members

Conform to Service Level Agreements with relevant stakeholders

Provide quality service to clients/intermediaries a passion for service excellence

Generic Key Result Areas

Documentation Processing

Provides an indirect service to customers and intermediaries

Responds to immediate administrative requirements within procedure

Follows standardised processes and provides administrative support in line with normal business functioning

Delivers on daily production standards

Uses standard administrative techniques to coordinate own work

Personal Effectiveness

Accountable for service delivery through own efforts

Strong work ethic

Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months

Makes increased contributions by broadening individual skills

Collaborates effectively with others to achieve personal results

Accepts and lives the company values

Ability to work under pressure and meet tight deadlines while maintaining high levels of accuracy and quality

Problem solving skills

Quality Assurance

Adheres to service and quality standards

Performs quality checks on own work

Performs quality checks on the teams work

Qualifications and Experience required:

Role Requirements

Matric (with Mathematics)

Insurance Industry Experience

Working knowledge of pricing and rating principles in a group risk environment

In-depth knowledge/experience working within and pricing in a Group Assurance/Risk environment would be advantageous

Proven numerical ability / mathematical reasoning skills

Computer literate and proficient in MS Office programmes e.g. Word & Excel

Have the ability to plan and prioritise effectively

Have sound analytical and problem solving abilities with a focus on attention to detail

Customer centric

Have strong communication and interpersonal skills

Work effectively with internal and external colleagues and clients to accomplish organisational and team goals

Enjoy working in a progressive environment

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.

Skills

Education

Closing Date

28 February 2023

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.