Onboarding Project Manager

Onboarding Project Manager (FinTech)

Johannesburg (Hybrid)

A leading fintech SaaS company is seeking an exceptional candidate to join their US onboarding team. This is a unique opportunity to join a dynamic and scaling organization with a mission to leave a mark in a highly competitive market. The successful candidate will be hands-on in building and implementing customized solutions for US-based clients, ranging from fast-growing fintechs to established financial institutions.

As a flexible and configurable solution for financial service providers, the company offers significant value to its clients by closely mapping their processes. The onboarding team plays a central role in the company, working closely with sales, customer success, and product teams to understand client needs and deliver successful implementations.

As an Onboarding Project Manager, you will coordinate and manage the successful implementation of the company's solution and related integrations for US financial institutions. You will be involved in the end-to-end process and work closely with configuration specialists, integrations, product, sales, and operations teams. This role will challenge you to help transform traditional processes into innovative solutions, solve problems, and engage clients with financial institutions in new ways.

Key Responsibilities:

• Becoming an expert in the company's product solution
• Developing and managing a detailed project timeline
• Coordinating cross-functionally within the organization
• Representing the company and leading client-facing meetings
• Providing regular project updates to stakeholders
• Managing multiple projects simultaneously

Requirements:

• Working hours 11am - 8pm SA
• 2+ years of experience as an onboarding project manager
• Familiarity with B2B SaaS systems
• Strong communication skills
• Problem-solving skills
• Ability to present ideas in a user-friendly way
• Attention to detail
• High-level organizational skills
• Deadline-driven and time management skills
• Ability to work independently in a low data environment

Nice to Haves:

• Previous work experience in technology for financial institutions
• Understanding of banking processes.

If you are an experienced project manager with a passion for delivering successful solutions and are looking for a new challenge, this may be the opportunity for you!