Work Schedule: Full-time
Engagement Model: Employment
Position Duration: 4-6 weeks (Monday Friday)
Start Date: December 2023/ January 2024
Role Summary
Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection devices and technology.
Role Responsibilities
- Interact with participant(s) and lead them through data collection projects
- Capture data for the assigned project aiming to reach the targeted daily goal
- Use Client tools to label/tag data
- Convey session details to the Project Manager and Production team
- Interact with various hardware & software
- Responsible for the transfer of project devices to and from client site to data collection sites
- Idiomatic fluency in English
- Excellent communication and interpersonal skills
- Experience moderating user studies in a complex SW and HW environment
- Experience with Mac OS, iOS devices
- Ability to understand complex HW and SW interactions using in-house tools
- Strong soft skills and clear communication skills to work with internal recruitment population
- Strong troubleshooting skills for device set-up
- Located in Pretoria, South Africa
- Available to work weekdays Mon - Fri (8 hours/ day, schedule to be determined)
- High attention to detail
- Customer service oriented
- Goal driven and objective mindset
- Integrity and strong work ethic
- Report creation, monitoring and updating
- Creative problem solver
- Proactive decision maker
- Team player
To learn more about DataForce please visit us at https://www.transperfect.com/dataforce
