Senior Operational Risk Manager: CIB

Job Purpose

To develop and monitor the implementation of the Operational & Enterprise Risk Management Frameworks in Nedbank Client Service & Digital, in compliance to regulatory requirements and in alignment to international best practice.
The scope of the accountabilities of the role will extend to the risk support of the 2 digital business units in CSD, namely the CIB Digital Office and the Client Experience and Design units, as well as the Client Delivery business unit.
The role will assume full leadership and management accountability for the risk team that provides support to this business portfolio (Digital and Client Delivery)

Job Responsibilities

Planning and execution of the implementation and maintenance of the ORMF and ERMF within the business the role is accountable for
Contribute to the development and delivery of strategies and annual business plans of key stakeholders
Develop and maintain partnerships with stakeholders to facilitate the accomplishment of their operational risk objectives.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries.
Investigate and analyse major operational risk losses and control breakdowns.
Improve the effective and relevant reporting and analysis of internal and external operational risk loss data.
Review the outcome of operational risk practices of stakeholders.
Engage with stakeholders to understand their operational risks.
Collaborate and maintain relationships with all relevant stakeholders.
Build and maintain relationships with relevant regulators and other assurance providers.
Identify, analyse and respond to the impact of regulatory changes and potential future operational risks.
Identify opportunities to influence the improvement or enhancement of business processes, methodologies, models, security and digital systems and controls
Drive compliance to digital policies and standards within the relevant business units.
Review and provide input into specific Digital Technologies, frameworks and standards.
Participate in proof of technology and proof of concept where needed.
Review digital technology standards in line with cluster specific requirements and engage relevant stakeholders accordingly
Work with the business to develop processes and procedures to ensure digital policies and standards are integrated; and
Assist business with incident management related to digital incidents
Stay abreast of developments in all relevant fields of expertise, ensuring personal and professional growth
Identify training courses and career progression opportunities to improve personal and professional capability.
Ensure all personal development plan activities are completed within specified timeframe.
Share operational risk related knowledge, resources and practices with staff, team and stakeholders.
Provide guidance and mentoring to the CSD Operational Risk team wrt the development of the teams digital risk management skills
Effective people management to ensure a fulfilled and content workforce