Outsized is a leading talent-on-demand marketplace dedicated to Asia-Pacific, Africa, and the Middle East bridging the gap between high-quality professional independent talents and enterprise clients in growth markets.
Outsized is not your average company. Were a high-growth, well-funded disruptor in the fast-evolving talent economy, boasting a team thats as skilled as it is welcoming! With a focus on Asia-Pacific, Africa, and the Middle East, we're revolutionizing the talent economy and creating a new model for work. Our technology-driven talent platform connects highly skilled professional independent talent with global consulting firms, Financial Services Institutions and large enterprises across our core regions.
Values matter to us. Our commitment to Passion, Integrity, and Accountability isn't just talk it shapes our daily interactions within our team, with clients, and with our independent talent. Heard it all before? Dont take our word for it; check out our reviews on Trustpilot and Glassdoor to form your own opinion.
Role Overview
As a Consultant, Administrative Operations, you will be responsible for executing key operational processes to ensure smooth and compliant business operations across assigned market(s). This is a hands-on role, focusing on managing and drafting contracts, compliance, documentation, and process improvements to support our business. There is also a strong emphasis on execution, problem-solving, and process optimization. This is an individual contributor role.
This is a permanent position based in Cape Town, following a hybrid work model that requires 2 days in the office per week. The role includes a 6-month probation period.
Key responsibilities include:
- Draft, process, and manage end-to-end contracting process for independent talents
- Draft, process, and manage end-to-end empanelment/ vendor registration process for clients
- Serve as the key point of contact for clients and talents, ensuring satisfaction & timely resolution of operational issues
- Conduct background checks & ensure compliance with legal & regulatory requirements
- Handle global mobility tasks, including work visa applications, relocations & tax compliance for independent consultants
- File & maintain consultant, client & company documentation
- Any other Operations-related items
- Identify & refine operational processes to improve efficiency
- Automate manual workflows to reduce administrative burden
- Keep systems & records updated to ensure accurate tracking & reporting
- 1+ years of experience in Operations or Administration, preferably in contracting.
- Thrives in a start-up environment, demonstrating strong ownership, adaptability, resourcefulness, and tenacity.
- Exceptional attention to detail with a high standard for accuracy.
- Independent thinker with strong problem-solving skills and the ability to work autonomously.
- Passionate about the future of work and disruptive talent models, with a commitment to delivering an exceptional experience for independent talent.
- Excellent command of English, both written and verbal.
- Strong stakeholder and project management skills, with the ability to manage multiple priorities effectively.
