This role provides shared services with global scope. The SSC Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating with the subsidiaries to maximize operational efficiencies and data quality.
ESSENTIAL FUNCTIONS & RESPONSIBILITES:
Maintains master data such as organizations, reference files, rates
Performs centralized standardized data entry processes
Monitors performance and drives continuous performance improvement
Analyzes data quality and identifies opportunities to increase automation
Performs auditing, vetting and improvement of global standard procedures
Shares and implements best practices
Maximizes productivity by driving improvement initiatives
Tests and train new C1 functions and processes
RequirementsUniversity Degree In Finance, Business, Or Logistics (preferred)
Experience in international Freight Forwarding
Experience in CargoWise essential Experience in Shared or Centralized Services is preferred
Business & Data Analysis Experience Is Required
Excellent organizational skills
Excellent written and verbal English language skills
Strong computer skills including Microsoft Office suite
CargoWise Certified Specialist
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently