Operations Administrator

Main Job Purpose

Provide high-level specialist administrative support within the Operations team, also make routine and procedural decisions regarding administrative activities within the parameters of the organization's policy and procedures

Responsibilities

• Filing management of all paperwork related to Operations.
• Handling HO finance queries pertaining POs and vendors, Reconciling/compiling finance docs and billing
• Liaising with all stakeholders regarding all purchase orders from head office and vendors
• Invoicing all Motor Plan and Warranty job cards of SAP
• Check that all the parts booked on job cards under the Motor Plan Warranty are correct;
• Check payments on Motor Plan & Warranty after the claim is submitted;
• Ensure all Motor Plan & Warranty used parts are sent back;
• Capturing all leave and Employee hours on ESS and submitting relevant documentation to Head office
• Sorting all pay queries from EEs and dealing with customer service and queries
• Handling all insurance claims, and damages and being a Petty cash custodian
• Handling local vehicle fleet; all maintenance, repairs and license renewals
• Ordering container packing stock/inventory
• Delivering documents to SARS (Customs) when needed
• Invoice job cards on a daily basis when available
• Present critical issues daily at operations meetings & corporate tactical meetings
• Maintaining a good working relationship with all internal and external customer
• Ensure the department adheres to ISO 9001 Quality Processes and standards
• Ensure the department adheres to ISO 14001 Environmental Processes and standards
• Ensure the department adheres to ISO 45001 Health and Safety standards

Education/Requirements:

• National diploma or degree in finance/accounting / logistics
• 3-4 years of administration and high-level customer service experience + Minimum 1-year industry experience
• Understanding the Vehicle supply chain environment is advantageous
• MS Office spreadsheets and graphics strong Excel skills.
• SAP knowledge and experience
• EVL knowledge and experience
• Warranty administration and Dealership experience