Executive Operations

Our client is looking for an experienced Facilities Management Operations Executive; the successful incumbent will take full accountability of ensuring that all strategic, critical & other facilities as defined by the Customer meet business as well as contractual needs. Takes full accountability to develop the operating model (people, process, system) to the level where service can be delivered effectively and economically.

Qualifications And Experience Required

Degree or B-Tech in Engineering / FM Qualification / Management degree (EDP, MBA or MBL advantageous)
Matric (Senior Certificate)
Valid SA Drivers' License
15yrs relevant working experience, 8 years Facilities Management & maintenance engineering experience. 8 years Senior Management experience. Experience in CRM & Property Management
Facilities Management, General Building Maintenance, People Management, Supply Chain, Procurement (especially Strategic Sourcing), Negotiation Skills, Commercial, Contract & Vendor Management, General knowledge in Finance, Law & Auditing
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
OHS Act, ISO 9001 Quality Management & Risk Management Systems

Finance

Ensure strategies, mechanisms and guidelines are developed that would govern the development & maintenance of short, medium and long term capex budgets for the associated contracts
Develop FM operational budget (short & medium term) and ensure compliance thereto

Customer

Engage with different customer groups on a senior level to determine the associated business plan & requirements
Interpret customer business plan into FM requirements and ensure customer satisfaction to at least agreed levels
Determine the impact of their requirements on existing SLA's and applicable agreements
Operations:
Ensure strategies, mechanisms and guidelines are developed to understand the general business environment the customer operates in
Devise communication & change management strategies to ensure implementation of culture and strategies
Define key performance areas & ensure the development of KPI's and contract compliance activities
Engage with service providers in developing their service delivery strategies
Define the broad contract requirements & principles for supplier contracts (together with Supply Chain)
Ensure service strategies, mechanisms and guidelines are developed to ensure service delivery to the required quality and safety standards as well as in an environmental responsible manner.

Growth & Development

Determine the appropriate & desired strategy & culture required to meet the customer requirements
Devise strategies to educate customer on the customer specific contract

Governance

Ensure strategies, mechanisms & guidelines exist to identify the applicable statutory guidelines and compliance
Ensure required customer policies are identified and developed;
Adherence to Integrated Management System (IMS)

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Desired Skills