Posted on: 19 October 2024
ID 925992

Operations Executive - HIV and Oncology Sandton

About Discovery

Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

To ensure that Area reaches or exceed all their deliverables and to ensure satisfaction on the part of DiscoveryCare with the service offered to them by optimising the area processes and functions.

Please note that internal candidates will be given preference.

Key Outputs

The successful applicant will report to the Head of Discovery Care.

Job Responsibilities Include Among Others The Following
  • Overseeing the success of the division by liaising with major stakeholders in the business.
  • Building effective relationships to create strategies and translate these into effective deliverables to ensure successful execution thereof.
  • Owning and chairing key forums with participants at an executive level.
  • Constant interaction with highly strategic thinkers and relationship building on an executive business level.
  • Developing strategic and operational plans to drive, lead, and represent all projects and key initiatives impacting the division.
  • Provide direction for the division through actively communicating and being a visionary leader.
  • Developing and generating appropriate reporting to business in respect of your division.
  • Developing and implement annual business, strategic and implementation plans.
  • Monitor the implementation of risk management strategies with the Division.
  • Keeping abreast with legislative and industry changes and how this affects your business units.
  • Analysing and problem solving by identifying key issues and relationships from a base of information.
  • Constantly challenging and shaping the status quo.
  • Effective decision-making by applying entrepreneurial knowledge and out of the box thinking and weighing up the risks involved.
  • To manage direct reports and to ensure that they are guided, coached and mentored to effectively manage their own teams.
  • To develop an operational strategy for the area based on the Strategic Risk Management strategy and to ensure that the operational strategy is effectively implemented and rolled out in the area.
  • To set and manage the budgets of the area and to report monthly on variances.
  • To identify areas where efficiencies can be created and to implement plans in order to optimise efficiencies in the area in order to deliver customers a great service and in order to meet all SLAs.
  • To build and maintain relations with all DiscoveryCare stakeholders
Competencies

The successful candidate must demonstrate the following competencies:

Role Specific Behaviours

Ensures accountability

Action oriented

Manages ambiguity

Attracts top talent

Business insight

Collaborates

Communicates effectively

Manages complexity

Manages conflict

Courage

Customer focus

Decision quality

Develops talent

Values differences

Directs work

Drives engagement

Financial acumen

Global perspective

Cultivates innovation

Interpersonal savvy

Builds networks

Nimble learning

Organizational savvy

Persuades

Plans and aligns

Being resilient

Resourcefulness

Drives results

Demonstrates self-awareness

Self-development

Situational adaptability

Balances stakeholders

Strategic mindset

Builds effective teams

Tech savvy

Instils trust

Drives vision and purpose

Optimizes work processes

Education And Experience
  • Relevant Tertiary Qualification Business related Degree
  • Nursing or Clinical Qualification
  • Minimum 5- 7 years experience on a managerial level dealing with People Management / Strategy roll out/ Key Accounts / Relationship Building.
  • Minimum 5 years experience within Discovery Health.
  • Extensive exposure within the Discovery health environment.
  • Proven track record of successful implementation of business process change projects
  • 2 years experience with managing strategic relationships
  • Minimum 1 year project management experience
  • Solid experience in relationship building with key players
  • Solid experience leading areas of 40+ employees
  • Business presentation skills
Knowledge Required
  • Understanding of corporate organizations
  • Understanding of Business Processes
  • High level of understanding of relationship management
  • Healthcare industry knowledge
  • Understanding of data and statistics
  • High level of computer literacy and MS Office:
    • Advanced Excel
    • MS Access (Intermediate)
    • MS PowerPoint
  • Discovery Product knowledge
  • High level of understanding of Discovery Health systems
Personal Attributes or Competency Profile

The Discovery Person
  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Drives Results
  • Problem Solver
The Discovery Leader

At Discovery, Leaders
  • are inspirational leaders who live the values and believes in the core purpose
  • are humble
  • treat others with care, dignity and respect
  • ensure that the business case prevails
  • have a bias for action
  • understand that people are Discovery's greatest asset
  • build an environment for optimal performance
  • set ambitious goals and implement the highest standards
  • are students and masters of communication
  • never stop learning
  • have and express strong beliefs and views, yet are open-minded and support the chosen path
EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Occupation:
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