Assurance
Industry/Sector
Not Applicable
Specialism
Assurance
Management Level
Manager
Job Description & Summary
A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. Youll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. In a place where you are encouraged to lead with your heart and values. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology. To provide an efficient and accurate executive administrative and operational support service to the Assurance CIPS department and partner/s for the smooth operation of the business.
Qualifications / Certifications required:
Matric
Relevant Degree / Diploma
Experience:
Minimum 5-10 years administrative support within a professional services firm, or similar environment.
Responsibilities of role:
A large portion of the role will be to provide operational support to the team. Some of those activities are included below: Downloading of engagement risk reports for the team - circulating and attending to queries raised.
Further responsibilities include:
Managing client deliverables with various audit teams.
Liaising with key stakeholders (audit committee chairs, non executives and external vendors) if necessary.
Providing support to audit teams regarding the collation of audit reports and financials, where required.
Liaising with I&D team, SAICA team and HC team on deliverables, meetings & projects.
Ensuring that the correct signing convention is used when signing off audit letters/opinions.
Keeping abreast of media updates relating to a particular client and keeping the team updated.
Training, upskilling PAs and ensure correct/detailed communicating is provided to various PAs.
Designing, implementing and monitoring new processes to ensure all administrative tasks are completed.
Decisions, made through analysis, of best process, routine or system to get the job done.
Meet and orientate new joiners to the firm and to the team.
Process contractors invoices (submit time on Oracle, complete requisition and send to finance for payment).
Client Billing requests when required.
Ensure payments are made for membership and training fees.
Manage bursary and study requests and approvals.
Manage leave reconciliation and balance report.
Coordinate great place to work initiatives and activities.
Other secretarial, admin, and operational support tasks.
Skill sets required:
Be professional and act in-line with the PwC values and the team culture.
Quick learner, self-starter and has the ability to own tasks and drive them to completion.
Ability to communicate with all levels of staff in PwC and our clients, including executives.
Solid PC/Windows skills with the ability to learn new applications quickly.
Microsoft Office and or Google suite.
Discretion and trustworthiness: you will often deal with confidential information.
Efficient, self-motivated organized and proactive.
Time Management skills.
Flexibility and adaptability.
Good oral and written communication skills.
Organizational skills and the ability to multitask.
The ability to be proactive and take the initiative.
Tact and diplomacy.
Communication skills.
Attention to detail.
Good understanding of business practices.
Project management skills, self managing and delivers timely.
Global acumen and relationship management.
Proactive in identifying opportunities, resourceful and resilient.
Strong data analytics skills and experience with survey tools, Excel, Power BI and Alteryx.
Flexible and adaptable; able to work in ambiguous, complex and uncertain situations.
Able to work effectively at all levels in an organization.
Role related attributes:
Can work independently to execute on tasks but work well with others to achieve an overall outcome.
Has leadership qualities and always looking for ways to improve.
Delivery focused.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date
May 31, 2023
