- Operations and Service Delivery
- Pro-actively manage a pool of trained relief staff
- Contract retention
- Ensure that cleaning methodology are strictly adhered
- Managing company assets
- The upkeep of all unit files
- Delivery of chemicals and consumables to sites may be a requirement
- To hold regular performance appraisals with all management
- Ensure that all staff have signed and are abiding by the Tsebo House rules. Health and Safety
- Ensure that all OHS act requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Unit Finances:
- Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses
- Ensure that only accredited suppliers and approved products are used
- Compile accurate budgets and forecasts in line with company deadlines
- Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action
- Actively manage unit leave liability and leave plans according to company policies and targets
- Continually identify potential of additional business within existing contracts and One-off cleaning opportunities
- Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month
- Ensure debtors collection is in line with contractual agreements
- Follow correct approval process for procuring capital expenditure, high value repairs and maintenance and ensure units order chemicals and consumables as per agreed process.
Understand cleaning principles and knowledge of company policies and procedures. -Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific slas -Business management principles, including proven financial skills -Strong people skills and knowledge or Industrial relations -Strong on client relationships and strong communication skills -Leadership skills -Attention to detail -Sense of urgency -Problem solving experience -Able to work under pressure, -Be flexible and adaptable -Should be able to work independently
Qualifications
Minimum Grade 12/Matric, Relevant tertiary qualification and/or equivalent experience. Knowledge of legislation relevant to the cleaning industry. -Must have a valid drivers license and own reliable vehicle -Minimum of 5 years experience in a similar environment on middle management level -Experience in managing large compliments of people and a large client portfolio.
