@home is looking for individuals who believe in the art of possibility, and delivering a true omni-channel experience.
Do you love making people feel at home? Are you driven by exceeding business and guest experience?
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. Were a purpose-led business, and on this team, youll share the pride of making an impact across a whole industry.
Were the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
Job Description
Key Responsibilities:
- To identify, develop and implement continuous business improvement opportunities across trading division.
- To extract operational efficiency and productivity improvements across trading divisions.
- To work cross functionally, internally and with relevant stakeholders across the Group to ensure alignment and enable delivery.
- To ensure the deliverable of return on investments for any capital investments made.
- To pass the knowledge and consciousness of Standard Operations across the business .
- To persuade and influence relevant stakeholders on the continuous improvement initiatives .
- To ensure effective change management on any new initiative implementation.
- Engage with training resources to develop and deliver training.
- Monitor results and compliance of new initiatives.
- Work with business analyst to define existing processes and improvements.
Qualifications and Experience:
- Business Analytics Qualification.
- Matric.
- 2-5 years experience in merchandise.
- 2-5 years experience in managing change in an organisation.
- 2-5 years experience in projects.
- 2-5 years leading a customer-experience facing team
- Furniture and homeware experience (advantageous)
Skills:
- Organised and thorough
- Contract Preparation
- Legislative Framework Alignment
- Account Management
- Strategic Sales Planning
- Profit and turnover driven
- Able to manage risk within the store
- Customer Value Management
Behaviours:
- Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Consistently makes timely, well-rounded and informed decisions
- Inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Understands, anticipates, and meets the needs and expectations of customers
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
