Operations Specialist - CargoWise

This role provides shared services with global scope. The SSC Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating with the subsidiaries to maximize operational efficiencies and data quality.

ESSENTIAL FUNCTIONS & RESPONSIBILITES:

Maintains master data such as organizations, reference files, rates

Performs centralized standardized data entry processes

Monitors performance and drives continuous performance improvement

Analyzes data quality and identifies opportunities to increase automation

Performs auditing, vetting and improvement of global standard procedures

Shares and implements best practices

Maximizes productivity by driving improvement initiatives

Tests and train new C1 functions and processes

RequirementsUniversity Degree In Finance, Business, Or Logistics (preferred)

Experience in international Freight Forwarding

Experience in CargoWise essential Experience in Shared or Centralized Services is preferred

Business & Data Analysis Experience Is Required

Excellent organizational skills

Excellent written and verbal English language skills

Strong computer skills including Microsoft Office suite

CargoWise Certified Specialist

Detail oriented, able to multitask and meet deadlines

Self-motivated, able to work in a team and independently