Posted on: 07 February 2024
ID 901122

Operator

The Role

Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are currently seeking a skilled and reliable Operator to join our team. The Operator will be responsible for operating machinery and equipment efficiently and safely to ensure the production of high-quality products.

Skills And Experience

What youll do:
  • Servicing clients needs:
    • System Support - Monitor certain application systems and networks to ensure they function efficiently.
    • Deliver a high standard of work.
    • Implement our knowledge to the problem.
    • Work together as a team to overcome the issue.
  • Operational responsibilities:
    • Implement and install production and non-production hardware and services within the network center space.
    • Network Installations.
    • Break Fix installations.
    • Using an asset management tool (Nlyte) to maintain and plan network center space.
    • Supervising and coordinating a team of external 3rd party contractors.
    • Respond to planned maintenance activities for plant and equipment.
    • Ensure that all subcontractor's response and rectification times are met, and repairs are undertaken diligently, with due care, and without undue delay.
    • Ensure a safe working environment.
    • Constant communication with Management.
    • Report and initiate actions to fix problems.
    • Liaise with other support teams to ensure uptime maximization and delivery of high-quality services.
    • Report items that require further work to the Manager.
  • Mechanical and Electrical infrastructure:
    • Ensure the environmental system is up to date and functioning correctly.
    • Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency.
    • Oversee mechanical and infrastructure maintenance and upgrades.
  • Planned preventative maintenance:
    • Assist with scheduled and preventative system maintenance to ensure computer systems/ networks are in good working order.
    • Apply a high standard of work.
    • Provide feedback to the Manager on how work is progressing.
    • Discuss and implement new methods on how to improve work.
    • Work together as a team.
    • Record and log our actions.
  • Documentation:
    • Update processes, procedures, and knowledge base documentation.
    • Implement policies to ensure work operations are carried out in an efficient and timely manner.
    • System Support - Monitor certain application systems and networks to ensure they function efficiently.
    • Deliver a high standard of work.
    • Implement our knowledge to the problem.
    • Work together as a team to overcome the issue.
    • Implement and install production and non-production hardware and services within the network center space.
    • Network Installations.
    • Break Fix installations.
    • Using an asset management tool (Nlyte) to maintain and plan network center space.
    • Supervising and coordinating a team of external 3rd party contractors.
    • Respond to planned maintenance activities for plant and equipment.
    • Ensure that all subcontractor's response and rectification times are met, and repairs are undertaken diligently, with due care, and without undue delay.
    • Ensure a safe working environment.
    • Constant communication with Management.
    • Report and initiate actions to fix problems.
    • Liaise with other support teams to ensure uptime maximization and delivery of high-quality services.
    • Report items that require further work to the Manager.
    • Ensure the environmental system is up to date and functioning correctly.
    • Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency.
    • Oversee mechanical and infrastructure maintenance and upgrades.
    • Assist with scheduled and preventative system maintenance to ensure computer systems/ networks are in good working order.
    • Apply a high standard of work.
    • Provide feedback to the Manager on how work is progressing.
    • Discuss and implement new methods on how to improve work.
    • Work together as a team.
    • Record and log our actions.
    • Update processes, procedures, and knowledge base documentation.
    • Implement policies to ensure work operations are carried out in an efficient and timely manner.
    Your Expertise
    • Min: General business operations
    Qualifications Required
    • Grade 12
    • A+
    • N+
    • Soft Skills
Other

Other Information Applicable To The Opportunity
  • Fixed Term Contract
  • Location:Cape Town
  • Work environment: Onsite (open plan office)
  • Travel: Own vehicle essential
Why work for us?
  • At iOCO, we believe anything is possible with modern technology we are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.
  • Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.
  • By joining IOCO you will have an open invitation, a place where you will be able to connect and learn from your peers by sharing ideas, experiences, practices, and solutions.
  • We encourage diversity and work culture, and Setting U up for Success! #SuuS
Occupation:
IT, computing jobs


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