We have a vacancy for an OPS/ Export Assistant with ships agency experience in our Cape Town office. This is a new position recently created to fill a gap that exists in the OPS and Export departments.
Core Knowledge & Skills:
- Matric with at least 3 – 5***years shipping experience within a ships agency environment
- Computer literacy
- Excellent customer service/ relationship skills
- Knowledge of Port, Customs & Immigration policy
- Excellent communication skills (Verbal & Written)
DUTIES:
FREIGHT
- Capture Shipping Instructions and frame final vessel manifest within deadlines provided by immediate manager.
- Inform clients of stack dates and receive their carrier haulage instructions.
- Monitor and control movement of containers into terminal stack.
- Ensure that bookings on NAVIS are updated at all times, so that shippers, forwarders/agent can update the VGM – assisting with pre advise when required
- Ensure that cancelled bookings/transferred bookings are removed from Navis on the day the vessel sails Cape Town.
- Prepare vessel reefer and specials manifests prior to vessel berthing. All bookings for a particular vessel are in Navis prior to doing the depot releases.
OPERATIONS
- Send forecast information to partners and principals at the prescribed intervals (7 days, 5 days, 2 days)
- Monitoring all Dg approvals
- Compiling both the Dg + Reefer lists on every vessel. Ensuring Export provide OOG, reefer, DG manifest timeously
- Making sure that what is tracked is stacked
- Supply detailed schedule information to clients and Principal (berthing prospect) on daily basis
- Dealing with late arrival and after stack application
- Calculating all vessels allocations for CPT, and advising the respective parties.
- Update and enhance Movement Book and allocation vs loading and productivity report
- Creating vessel in local system
- Any additional help that the Planners and agents need.
- Update local system with sailing date and firm stack dates when vessel has sailed
- Send detail of discharge info to Imports and partners within 2 hours of receipt
- Handle all queries diplomatically and timeously
- Supply both provisional and final Terminal departure reports + edtr to be submitted in the prescribed time of 48 hours to Principles and Ports of Discharge
- Assisting with husbandry
- Be able to convert upload and import data into the relevant operating systems
