The key job responsibilities as the Organic Social Media Manager in Cape Town will include:
- Continuously create, test, analyze, and refine organic social media strategies to optimize key performance indicators (KPIs). Ensure each campaign is aligned with broader marketing initiatives to maximize social media impact.
- Collaborate closely with the Brand & Insights team to ensure the organic social media approach is tightly integrated with the overall brand strategy. Maintain the brands voice, tone, and identity across all social media content, supporting larger marketing campaigns and objectives.
- Identify, engage, and manage influencer relationships to extend the brands reach, boost engagement, and enhance social media growth.
- Work alongside the paid media team, sharing best practices, offering creative guidance, and ensuring synergy between organic and paid content to improve campaign effectiveness.
- Elevate the brands image on social media by tailoring strategies for each platform. Explore new opportunities to increase visibility and grow the brands presence on emerging platforms.
- Lead social media responses during PR crises, handling negative media coverage or online commentary, and addressing any brand challenges with a proactive approach.
- Stay ahead of social media trends, tools, and platform updates to ensure the brand remains innovative and competitive.
- Track and analyze organic social media performance, setting targets, and regularly reporting on campaign outcomes.
- Develop and manage a dynamic social media calendar to maximize content return on investment (ROI) through event-driven campaigns.
- Oversee the entire social media process, from briefing and content creation to distribution and community management.
- Partner with the Design team to ensure consistency across all campaigns, maintaining alignment with the groups overall branding strategy.
- Collaborate with Content Marketers to ensure social media content aligns with overall channel strategies.
- 3-5 years of experience in social media management
- Proficient with social media tools like Hootsuite, Sprout Social, or Meltwater
- Strong computer skills, including proficiency in Microsoft Office and GSuite
- Demonstrated ability to develop and implement successful social media campaigns tailored to specific target audiences
- Proven success in developing and rolling out impactful social media strategies, with measurable results