Job Category Administrative
Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Non-Management
Job Summary
During the Orientation year, Hospitality Management Trainees work in all the different departments of the hotel and Professional Cookery Trainees work in all the different sections that form part of, or contribute to, a hotel kitchen operation. This is to gain practical insight into hotel operations and to decide whether to apply for the 3-year long program.
Orientation Trainees are required to follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 5kg without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
CANDIDATE PROFILE
Education And Experience
- Must be a South African citizen by birth
- Must be between the ages of 18 and 22; and not turn older than 22 in the year being applied for
- Matric (Grade 12) certificate or equivalent accredited NQF or NCV Level 4 qualification
- Must have passed all 7 Matric (Grade 12) subjects; preferably each subject must be achieved at 50% and higher
- Candidates that do not meet the required Matric results will be reviewed on a case by case basis
- Only applicants that do not have any post Matric / NQF 4 / NCV 4 qualifications will be considered
- Matric Certificate and/or Statement or Results (if currently in Matric, please submit your September report card)
- Curriculum Vitae
- Cover letter outlining the reasons for wanting to apply
- A professional environment to work in and the opportunity to learn from others in the hospitality industry;
- Being part of the biggest hotel company in the world and career possibilities within Marriott International;
- Personal coaching and training to support with your career development;
- A Take Care program; we focus on your wellbeing in general and organize several healthy and fun activities throughout the year
- Excellent written and verbal communication skills
- Self-directed and able to work without supervision
- Team player works well as an individual and with co-workers
- Energetic and eager to tackle new projects and ideas
- Highly self-started, motivated individual who thrives in a multi-tasking, fast paced environment
- Passionate about hospitality industry and the ability to make things brilliant
- Punctual and strong organizational skills
- Flexible in working different shifts, like: AM, PM and during the nights
- Good communication or social skills
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
