Duties& Responsibilities
Continuous communication with the client:
- Ensure that services provided to the client meet their exact requirements as set out by the client, ensuring that the final output of providing a value-added service is achieved.
- Build and maintain sustainable client relationships with Sage 300 People clients.
- Consult on all aspects with regards to the software implementation (scoping, guidelines, requirements, data handling, roll out and support.
- Be able to manage clients requirements and expectations.
- Provide analytical and insightful recommendations to clients and the team.
- Provide internal training and support to clients regarding Sage 300 People product.
- Providing the super users with changes for them to give their input to ensure that the new system can be used effectively by the client and that the new system enables the client to perform their day-to-day activities more effectively.
- Ensures that issues on the system are identified at an earlier stage of implementation, ensuring that the go-live system is in a more functional state.
- Support others in problem solving and provide support and advice to less experienced consultants to manage product implementations.
- Work as part of a team, contributing and sharing best practices, knowledge, resources, and ideas.
- BCom in Human Resource Management /Accounting/Accounting Sciences Degree (Preferred)
- Sage 300 People Certified (Preferred).
- At least 3 years experience consulting on Sage 300 People product & payroll background (preferred).
- Experience in ADP, Sage VIP, PaySpace, workday.
- Business Acumen.
- Ability to multi-task and prioritise.
- Ability to work independently and self-motivated.
- Self-managed and self-motivated.
- Basic understanding Payroll systems.
- Can apply cognitive learning quickly and effectively.
- Excellent admin skills (required for task list updating, booking of time and keeping up with Microsoft Teams messages).
- Ability to take in a lot of information at a rapid rate and convert the learning into long-term knowledge.
- Be able to work exceptionally fast and effectively under high-pressure environments.
- Adaptability: be able to adapt to different projects, different clients and different working environments daily.
- Client Service orientated.
- Excellent Communication Skills (both written & verbal).
- Passionate and proactive.
- Analytical Skills.
- Organizational Skills.
- Hybrid Model.
- Good internet connection at home.
- Own transport.