KEY RESPONSIBILITIES
Business Partnering
- Drive HR service delivery, ensuring timely and effective resolution of employee queries, concerns, and challenges.
- Proactively identify HR-related challenges and opportunities within the organization, taking decisive action to address them.
- Implement initiatives to foster a diverse, inclusive, and high-performance culture.
- Act as a trusted advisor, providing guidance on HR policies, procedures, and best practices
- Contribute to the development and execution of HR strategies that support business goals.
- Commitment to delivering exceptional HR services and enhancing the employee experience.
- Analyze HR metrics and data to provide insights for strategic decision-making.
- Utilize HR analytics and data to assess trends, measure People agenda effectiveness, and drive data-driven decisions.
- Present data-driven recommendations to improve HR initiatives and support business outcomes
- Drive the people agenda for the overall business success and to maximize shareholders value, Opco profitability, market share and drive optimum cost efficiencies
- Work with the departmental heads to design fit for purpose org structures
- Develop job profiles and arrange job evaluations as and when necessary
- Facilitate rollout of functional & behavioral competencies in area of responsibility
- Assist departmental heads to interpret climate survey results and develop action plans
- Coach managers and employees on the use of the performance Management systems
- Co-ordinate objective setting and calibration sessions with departmental plans
- Prepare performance trend report and coach managers on the execution of performance improvement initiative
- Work with Line managers to identify future talent needs and prompt the People & Organizational Development team
- Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods
- Manage the recruitment process to ensure completion of recruitment activities within targeted timelines
- Provide guidance to hiring managers on employment equity targets
- Prepare a regular talent analysis reports
- Manage Dispute and Grievance procedures
- Handle CCMA matters (Conciliation, Arbitrations, reviews, Condonations, Rescission and Mediation
- To monitor labour legislation developments and pro-actively identify appropriate strategies to ensure compliance and minimize business risk
- To build and maintain harmonious and excellent relationships in the business
- Bachelor's degree in HR / Psychology, or a related field
- 8+ years of significant experience in strategic HR business partnering with strong Corporate environment experience
- Deep understanding and experience in Learning, Organisational Development & Design, Change Management, Organisational Effectiveness, Talent Management, Diversity, Well- being and Reward practices
- Sound knowledge of HR trends, best practices and procedures as well as relevant labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
- Sound business acumen and strong problem-solving ability
- Solid experience in delivering exceptional HR services and enhancing the employee experience
- Ability to align HR initiatives with business goals and contribute to strategic planning
- Proficiency in HR analytics, data interpretation, and the ability to derive actionable insights from HR metrics.
- Strong relationship building experience with key stakeholders across departments to understand their needs and challenges
- Strong computer literatacy and digitally savvy e.g. MS Office Suite, relevant HR systems
- Maintain a high level of confidentiality and professional demeanor