Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.
The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology.
There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities.
Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey.
Job Description
To ensure governance, data integrity and business support for all Anglo American Group Functions and Business Units ensuring delivery of exceptional, on-time, high quality customer service.
KEY TASKS
Safety, Health & Environment:
- Take responsibility for your teams safety by identifying and rectifying hazards in the respective work locations.
- Demonstrate behaviour in line with all health, safety and environmental standards.
- Participate in relevant safety audits, inspections and observations, and address issues as part of demonstrating safety leadership.
Organisational & Employee Maintenance
- Accountable for timely and accurate processing within the required Service Level Agreements (SLA), of:
- Organisational data updates SAP on premise / Navigator+
- Bulk Organisational data updates Navigator+
- Retained organisational data fields - SAP on premise
- Accessing and updating ServiceNow query management systems
- Where applicable, verification and entry of New/Refresher employee medicals - SAP on premise
- Accountable for performing continuous master data validations
- Accountable for administering compliance to Group (and BU where applicable) HR policies and procedures
- Continuously perform data cleansing and rationalisation of Organisational data
- Accountable for JML (Joiner, Mover, Leaver) trigger IT access requests, maintenance of IT portal, manage queries through to resolution and escalation issues where relevant.
- Accountable for timely and accurate processing within the required Service Level Agreements (SLA), of:
- Creation and maintenance of contractor profiles including embedded contractors
- Where applicable facilitation of terminations including approvals, site access, disciplinary actions
- Where applicable, verification and entry of New/Refresher contractor medicals and medical management plans
- JML (Joiner, Mover, Leaver) trigger IT access requests, maintenance of IT portal, manage queries through to resolution and escalation issues where relevant.
- Where applicable Management of the Contractor Engagement Portal including system configuration, user setup and administration, system support and onboarding activities incl.
- Review of onboarding documents based on Australian legislative requirements
- Liaising with external contracting companies/stakeholders
- Managing inexperienced miner pre-work/induction dates/pre-requisites
- Assist with scheduled reporting to stakeholders as per SLA requirements, where possible expand these to pursue value delivery to the client through data insights and analytics.
- Capture and support monthly KPI reporting inputs to enable a view of activity of the regional service delivery team.
- Provide ad hoc reporting where required
- Demonstrate behaviour in line with Anglo Americans values.
- Participate as an effective team member in working collaboratively with your leader, peers and relevant others (including from other teams) to achieve business goals,
- Diploma in an HR related field
- Recognition of prior experience
- 2 years relevant experience
- Demonstrated experience in SAP HR employee/contractor proficiency
- Experience in Excel
What we offer
- When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, youll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. Were a large, successful multinational company and were still growing all the time.
- Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.
- Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential
- Nothing is more important to us than ensuring you return home safely after a days work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, were also continually investing in new technologies from drones to data analytics that are helping to make mining safer
- To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.
