The key purpose of this role is to lead and support the implementation of the Performance Frontline process for the Zone. The Performance Frontline process in AFR zone is specifically for the population of employees that do not share in the STI program. The process provides the population with formalized KPIs that will be measured and which will facilitate performance and OPR discussions during the year.
Key Roles and Responsibilities:
- Expected to obtain/have a specialist knowledge on Northstar portal and the KPI rules
- Review the consolidated target submissions from Line Managers and Business Partners to ensure they adhere to the quality rules ( definition of the KPI name, calculation method, source, partial achievement rule, scope and weight)
- Facilitate the upload and allocation of targets to Frontline employees in the Northstar portal
- Ensure the Northstar portal is updated with frontline employee changes (joiners, leavers, movers)
- Provide visibility on Tracking and Monitoring compliance
- Liaise with People teams on the employee master data to improve the accuracy of the data in line
- In depth knowledge of the business
- Lead and develop processes
- Analytical and great problem solving skills
- Effective communicator and collaborator
- Manage stakeholder engagement
- Proactive and able to work independently
- A tertiary qualification
- Band: VII
The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short listing.