Reference Number HOL230531-3
Job Title Personal Assistant
Business Unit Hollard Insure
Department Administration
Job Family Operations - incuding Claims, Policy Servicing, Underwriting and Retentions
Job Type Classification Permanent
Reporting To Business Unit Head
Number of Positions 1
Location - Town / City Parktown
Location - Province Gauteng
Location - Country South Africa
Job Advert Summary
Hello an exciting new opportunity has just come available in our Hollard Insure, Construction & Engineering Department (Broker Distribution). We are looking to recruit a Personal Assistant.
Role Objectives
- Generalist support to Head: Construction & Engineering
- Process all tasks assigned, within the set standards required thus contributing to the productivity of the company.
- Enhance the image of the company through the continuous delivery of efficient and effective customer service.
- General support to Head: Construction & Engineering
- Diary management: Maintain electronic diary by prioritising. Manage diary with regard to tentative bookings, confirmed bookings, and cancellations.
- Reporting: Provide necessary weekly and monthly reporting etc. Consolidate branch reports.
- Minutes: Compiling minutes of monthly meetings.
- Filing: Own and managers.
- Correspondence: Compile own and managers correspondence.
- Telephone calls and e-mails: Screening all telephone calls and e-mails and responding where appropriate.
- Meetings: Organise internal and external meetings - arrange venues, catering, etc.
- Travel arrangements: Coordinate travel arrangements.
- Functions: Coordinate BU functions.
- General: PowerPoint presentations, collation of management and board packs when required, assisting in organizing functions in the department, assisting in fielding queries and complaints to ensure client satisfaction, ad-hoc projects, reimbursements, ordering of corporate gifts, maintenance of electronic phone book.
- Staff reimbursements: Reconciliation, ensuring approval and submission of travel reimbursements.
- Support: Assist various role-players when required eg administrative assistant.
- TCF: Ensure that customers are treated fairly.
- Sound PA knowledge. Minimum 3 years experience.
- Sound knowledge of MS Office - including Word, Excel, Outlook, Powerpoint
- Strong analytical skills
- Organisational awareness
- Self-management skills (can organise work, space, time)
- Matric
- Secretarial diploma advantageous