Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. Were about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
Position Description
Underwriting Services Echelon, a division of Santam Insurance, is looking for an individual with strong analytical skills and an ability to build good broker relationships. The successful candidate must have good communication and negotiation skills, with a can-do attitude and will be based at Wanderers Office Park, Illovo.
Job Purpose
This job family stream is concerned with managing risk by providing specialist technical underwriting ability and skills. The underwriting role is a highly technical role with strong client focus. The primary focus is on new business acquisition and renewal underwriting to maintain profitability. The incumbent will be responsible for managing risk administered on external systems, to achieve, maintain and grow profitability of the Echelon Portfolio.
Key Accountabilities
- Managing profitability through the application of effective underwriting.
- Effective underwriting of complex risks.
- Identifying re-insurance and taking appropriate action.
- Providing quality and correct feedback on high level technical queries.
- Capturing of new quotes and Quote follow ups
- Amendments to existing quotes
- Amendments to existing business
- Issuing of new business
- Cancellations & Retention of business
- Weekly Corrective Action/Policy Screening
- Monthly multi-claimant action
- Renewals
- The successful candidate will also be responsible for building networks and relationships with the various role players and are required to liaise and influence on various levels.
- The position requires of the incumbent to embrace a culture of learning and development.
- RE accreditation
- Grade 12 or equivalent
- FAIS compliance 60 credits on NQF level 4
- Minimum of 5 years Personal lines Underwriting experience in a risk management environment.
- Understanding of Risk management and the ability to apply risk mitigation.
- Computer literacy (Ability to record, analyse and present data in Excel)
- Relevant system knowledge: Policy Centre, Outlook, Word, Excel, Pursuit or Tial an advantage.
- Delivery and results orientation
- Attention to detail strong analytic skills required to identify and mitigate risk
- Problem solving
- Producing creative solutions
- Adapting to changing circumstances
- Performing under pressure
- Deciding & initiating action
- Building networks and good relations
- Negotiating and getting agreement
- Building networks and ability to maintain relationships
- Goal setting and prioritising
- Effective Communication skills
- Collaborates
- Cultivates Innovation
- Flexible and Adaptable
- Drives Results
- Client Focus
- Profitable underwriting
- Client Service
- Quality Management
- Reporting
- Collaborates
- Cultivates Innovation
- Flexible and Adaptable
- Drives Results
- Client Focus
- Profitable underwriting
- Client Service
- Quality Management
- Reporting
Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
