Key Performance Areas Include
INDIVIDUAL
- Dispensing
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
- Operational work planning, priority setting, and scheduling.
- Operational performance monitoring.
- People and enabling capacity management / Resourcing, Manage cross-functional relationships e.g. with prescribers, suppliers, Head Office, Store manager, Cash office.
- Resolve escalated operational issues; Budget management.
- Staffing decisions.
- Developing and tutoring staff, interns, and assistants.
- Motivated and discipline team.