About Sanlam Corporate
Our vision is to be the preferred partner to the Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.
The Overall Purpose of the Role
Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract. Case managing claimants through interaction with stakeholders aimed at facilitating successful return to work. Working closely with the administrative team and collaborating with internal stakeholders to ensure excellent client service.
Key Responsibilities
- Assess medical and contractual validity of disability claims.
- Assist the Complaints team with tracking of complaints and responses.
- Administration such as recordkeeping, summarising information, communication to clients and updating systems.
- B.Sc. Occupational Therapy or Physiotherapy
- Computer proficient with Microsoft Office Excel, Word, PowerPoint, Word and Outlook
- Excellent interpersonal skills
- Good verbal and written communication skills
- Ability to find solutions related to the probable cause
- Comprehensive understanding of occupational risk and demands
- Understanding of medical conditions and their implications on functional ability and work competence
- Flexible and Adaptable - Rebounds from setbacks and adversity when facing difficult situations.
- Courage - Steps up to address difficult issues, saying what needs to be said.
- Ensures Accountability - Holds self and others accountable to meet commitments.
- Plans and Aligns - Plans and prioritises work to meet commitments aligned to organisational goals.
- Care contributes independently
- Collaboration contributes independently
- Innovation contributes independently
- Integrity contributes independently
The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace. Our Employment Equity plan and targets will therefore be considered as part of the recruitment process. With employment equity as a key goal, Sanlam aims to create an inclusive workforce, representative of the demographics of our society as well as giving opportunity to people living with a disability.
Build a successful career with us
Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future and want to achieve greatness in your career and personal development. We pride ourselves on helping our employees to realise their worth. Throughout our business clusters (Sanlam Retail Affluent and Retail Mass, Sanlam Corporate, Sanlam Allianz Sanlam Investments, Santam and Sanlam Fintech), Sanlam provides many opportunities for growth and development.
Turnaround times
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Applications close 31 May 2024
