Compliance and Complaints Specialist (PPS Mutual) (Fixed Term Contract)

A specialist role reporting to the Executive: Operations and Systems in the PPS Mutual area. The main focus of the Compliance and Complaints Specialist role acts as the point of contact for all compliance and complaint issues arising within the PPS Mutual South African Operations team servicing PPS Mutual locally and from Australia. As a Compliance and Complaints Specialist sitting within the PPS Mutual Operations team, you will use your knowledge and expertise in compliance issues and complaint handling, as well as Australian regulatory requirements, to help PPS Mutual operations achieve its goals and to ensure our members and policyholders are treated fairly in all circumstances. You will be responsible for helping us deliver fair and reasonable customer outcomes.

This role requires an individual who is highly focused, energetic, responsible and willing to work non-standard business hours, which will entail shift work ( 3am - 11am, 4am -12 am) and required to have own transport.