Practice Manager and Nursing Sister

Practice Manager and Nursing Sister, Pretoria

Our client, a Paediatric Specialist based in Pretoria is seeking a practice manager and nursing sister who is a resourceful, motivated, dynamic and active individual who will contribute to the mission, vision, and values of improving child health. They will be responsible for the efficient, effective and safe management of the Practice, and ensure the well-being of the patients, the doctor and staff.

Role Summary

• They will be responsible for assessing, developing, planning, implementing and recording the needs of patients and their parents or care-givers taking into account various different medical, social, cultural and family circumstances
• Being able to communicate appropriately is vital for this role and they will need to show empathy and sensitivity when speaking with the children and their parents or care-givers

Responsibilities

Nursing services and patient care

• To adhere to the Guidelines for Good Practice in the Health Care Professions of the HPCSA
• To comply with all the relevant policies, procedures, guidelines, protocols and codes of conduct of our practice and SANC
• Assessment of urgency and severity of presenting problems by history-taking, either telephonically or face to face
• Assisting wherever possible with weighing and growth parameter measurements of patients
• Follow-up patient test results and communication with patients where appropriate
• Counselling, advising and providing information under my guidance
• Health screening
• Acting as a chaperone as required

Maintaining and improving health services

• Ongoing health education and advice including health counselling to improve health and prevent disease
• Up to date knowledge of immunization programmes

Co-ordinating patient care

• General interface between the patient and the various services that may be required to assist their well-being or recovery
• Responsible for the development of collaborative working relationships with other health care providers
• Writing referral letters and compiling patient reports and documentation as required
• Ensuring timeous referral document delivery to the relevant referred health care providers
• Ensuring monthly neonatal document delivery to the relevant gynaecologists
• Ensuring call rosters are accurate and delivered to the wards on time

Administrative

• Capturing of all the patient billing information online for Medcore: ICD 10 codes etc. for them to submit the billing to the medical aids
• Organise, convene, attend, participate in and be responsible for the minutes of staff meetings
• Responsible for all the documentation regarding the policies and standard operating procedures of the practice and ensuring that these are up to date

Personnel and Health & Safety Management

General Management

• Continuous efforts to be made to stay current of any changes in the healthcare field that may impact the Practice. These changes include regulation changes as well as new technology that may enhance Practice operations
• Devise and review systems for operational efficiency and control

Manage the maintenance of Practice insurance policies including public and third party liability, employers liability, premises and equipment, liaising as required with insurers and professional advisers

Be responsible for practice supplies including medical, administrative and kitchen supplies

Information Technology

• Responsible for systems administration and management of all aspects of software training, development, applications and integration
• Supervise and manage the Facebook page and webpage of the practice
• Ensure patient confidentiality
• Ensure that all social media information is accurate and up to date
• Supervise the preparation of the appointments book, searches, data recording, PC download and other upgrades as necessary
• Knowledge of Microsoft Office (including Excel, PowerPoint), internet and e-mail. Responsible for systems administration
• Personnel and Health & Safety Management
• Clinical Governance and Performance/Quality Management

Requirements

• Relevant nursing qualification
• Registered with SANC as a Registered Nurse/Sister
• Minimum of 5 years nursing and medical experience is essential
• Previous paediatric nursing experience is beneficial but not essential
• Sound communication skills, with the capacity to communicate effectively with doctors, staff members, patients and other health care professional
• Fluent in English and Afrikaans essential
• Ability to work under pressure
• Flexibility and adaptability
• Attention to detail
• Decision making competence.
• The ability to meet goals and achieve deadlines
• Proven computer skills
• Knowledge of relevant legislation: POPIA, National Health Act etc

WORK HOURS

• Monday to Friday: 08h00 to 18h00
• Due to the varied nature of your work, you may be expected to work additional hours to meet your objectives

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful