To implement best practice framework for the pricing function that ensures optimal operation of the business through a comprehensive range of fit for purpose and best in class business pricing strategies, solutions and client services.
Requirements
Experience and Qualifications:
- Relevant B.Comm Degree at NQF level 6.
- Mathematics or Statistics at degree level would be advantageous.
- If academic requirements are not met, then relevant supervisory/management experience in a Pricing environment will be taken into account.
- Recognition of Prior Learning will be taken into account.
- Minimum of 5 years industry experience specifically within the Pricing department.
- Minimum of 3 years industry experience specifically within Employee Benefits and/or Risk business.
- Experience in a Supervisory/Management capacity would be advantageous.
INTERNAL PROCESS
- Manage the workflow so that targets are met, and queries are timeously resolved.
- Engaging and collaborating with various stakeholders (Sales teams and other departments) to ensure targets are met.
- Ensure all work from the team is accurate and delivered on a professional level.
- Perform quality assurance.
- Improve processes in order to minimise operating expenses.
- Implement innovative and effective solutions to meet and enhance team targets.
- Build and maintain relationships with clients and stakeholders.
- Enhance the image of Momentum Corporate through professional client liaison.
- Define fair and innovative client service practices which build rewarding relationships, as well as enables the team to provide exceptional client service.
- Contribute to a client service excellence culture which builds enduring and rewarding relationships, facilitates feedback and enables the team to provide exceptional client service.
- Drive efforts to improve client service and fair treatment of clients within the area of responsibility. Incorporate client feedback into the enhancement of daily business processes and management operating systems.
- Incorporate client feedback into the enhancement of daily business processes and management operating systems.
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, teamwork, and cohesiveness.
- Effectively manage performance within the team in order to ensure business objectives are achieved.
- Foster an environment which exhibits passion and enjoyment for the work being processed.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Support client retention and new business acquisition via excellent customer service and maintaining excellent client relationships.
- Ensure pricing and Ts & Cs in quotes and rate reviews are in accordance with the relevant agreed risk approach and pricing strategy.
