We are seeking an experienced and highly motivated Principal Business Analyst to join us. As a Principal Business Analyst, you will play a critical role in driving the digital transformation of our banking services.
You Will Primarily Be Responsible For
- Coaching, and managing output quality of, a team of Business Analysts.
- Driving improvement of the Business Analysis practice in the Bank.
Skills And Experience
Education and Experience
- Bachelor's degree in Engineering, Computer Science, or a related field. A Master's degree is preferred.
- Minimum of 8-10 years of experience in business analysis, with at least 5 years in a senior or lead analyst role.
- Proven experience in the banking or financial services industry, with a strong understanding of digital banking technologies and trends. Specific experience requirements:
- Retail Banking
- Digital Banking (online and mobile app)
- Strong leadership skills, with the ability to mentor and develop junior analysts.
- Excellent communication and presentation skills, with the ability to effectively engage and influence senior stakeholders.
- Proficiency in business analysis tools and techniques, including process mapping, requirements gathering, and data analysis.
- Exceptional analytical and problem-solving skills, with the ability to think strategically and deliver innovative solutions.
- Experience with Agile methodologies.
- Highly motivated and results-oriented, with a passion for digital transformation.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong interpersonal skills, with the ability to build and maintain effective working relationships.
- Adaptable and open to change, with a continuous improvement mindset.
- Coaching and Mentoring:
- Provide one-on-one and group coaching to Business Analysts (BAs) to enhance their skills and career development.
- Offer guidance and support in resolving complex business analysis issues and challenges.
- Foster a collaborative and supportive environment for the BAs to share knowledge and best practices.
- Quality Assurance:
- Review and evaluate the work outputs of BAs to ensure they meet the organization's standards and requirements.
- Conduct regular quality assessments and audits of business analysis deliverables.
- Provide constructive feedback and recommendations for improvement.
- Standards and Practices Improvement:
- Work with the BA Chapter lead to develop, refine, and implement business analysis methodologies, frameworks, and standards.
- Stay current with industry best practices and trends in business analysis and incorporate them into the organization.
- Lead initiatives to improve the efficiency and effectiveness of the business analysis function.
- Stakeholder Engagement:
- Collaborate with project managers, developers, and other stakeholders to ensure alignment and understanding of business analysis outputs.
- Facilitate communication and ensure clear understanding of business requirements among all stakeholders.
- Act as a liaison between the BAs and other departments to ensure smooth project execution.
- Training and Development:
- Design and deliver training programs to enhance the skills of the BAs.
- Identify skill gaps and create development plans to address them.
- Promote a culture of continuous learning and professional development.
- Performance Management:
- Monitor and evaluate the performance of BAs, providing regular performance reviews and feedback.
- Set performance goals and objectives for the BAs and track their progress.
- Recognize and reward high-performing BAs, while providing support and development for those needing improvement.
- Strategic Planning and Analysis:
- Lead analysis of business requirements and identify digital transformation opportunities.
- Stay updated on digital banking trends, technologies, and best practices.
- Collaborate with senior management on strategic direction for digital banking.
- Work with Product Owners, Architects, and Development teams on customer-focused solutions.
- Translate business requirements into user stories, acceptance criteria, business processes, rules, wireframes, data requirements, and high-level designs.
- Stakeholder Engagement:
- Manage project timelines and deliverables using Agile practices like sprint planning, daily stand-ups, and retrospectives.
- Performance Monitoring and Reporting:
- Conduct post-implementation reviews to identify lessons and areas for improvement.
- Conduct user acceptance testing to ensure systems and processes perform as expected.
- Monitor industry trends and competitor activities to keep the bank at the forefront of digital innovation.
