Process Analyst

The main purpose of the Senior Process Engineer / Analyst is to conduct business process modelling and engineering (assess the process efficiency, effectiveness, and quality) for the department.

Define business processes and value chains relevant to the department.

Identify, optimize, and integrate business processes, value streams and operating model.

Interpret and implement industry process standards and frameworks (e.g., APQC, TOGAF).

Analysis, design, development of business processes to improve systems, data, information and people skills within specific functional areas.

Review current state processes and identify problem areas, inefficiencies, and control weaknesses.

Proactively identify improvement opportunities and recommend alternative solutions to business owners.

Identifying and assessing automation opportunities within the department and provide recommendations for application.

Develop detailed business process flows and include how technology solutions will enable the business processes.

Contribute and advise on developing Target Operating models and related artifacts.

Provide process documentation and operating instructions.

Conduct and contribute to process asset management such as repository content management, methodology and related artifacts.

Collaborate with key stakeholders such as architects, SMEs, process owners, technical experts to ensure viable and sustainable solutions.

Requirements

Analyst must demonstrate experience of 10+ years in Process Mapping and design, process improvements, automation capabilities and defining end-to-end use cases